The following terms and conditions of service shall apply to the use of MTN Shortz Service.


    1.1. “Service” means the multimedia contents; videos, audios, wallpapers situate on MTN Shortz website and contained in MTN Shortz mobile app;

    1.2. “Subscrption Fee” means the sum payable for the utilization of the Service;

    1.3. “We,”“our,” and “us” means MTN Nigeria Communications Limited (MTN);

    1.4. "You" or "your" means the customer subscribing to the Service and includes the personal or legal representatives and assigns of the customer.


    These Terms and Conditions of Use (the "Terms of Use") apply to the MTN Shortz Mobile Application Service and website located at and all associated sites linked to collectively, including all content and functionality available through domain name (the "MTNShortz website" or Service). It is important that you take the time to read them carefully.

    The Terms of Use together form a legally binding agreement between you and MTN Nigeria Communications Limited (MTN) in relation to your use of the Services. By using and/or visiting this website, you signify your agreement to these Terms of Use; if you do not agree to any of these terms, please do not use the MTN Shortz service.

    MTN reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Service following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, MTN grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Service.


    The Service is a content service optimised for data capable smart phones consisting of short form videos, in different genres which are regularly refreshed with new content. The aim of the portal is to offer subscribers a range of MTN Shortz video content in a way that is accessible for users with data enabled handset types (smart phone). The way the Service appears on the handset and the content presented may vary from handset to handset depending on the functionality and capabilities of the device. The Service is provided to you by MTN Nigeria Communications Limited.


    MTN is constantly innovating in order to provide the best possible experience for its Customers. You acknowledge and agree that the form and nature of the Service which MTN provides may change from time to time without prior notice to you.

    As part of this continuing innovation, you acknowledge and agree that MTN may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at MTN’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform MTN when you stop using the Service.

    You acknowledge and agree that if MTN disables access to your account, you may be prevented from accessing the Service, your account details or any files or other content, which is contained in your account.

    MTN reserves the right to charge any fees (including applicable taxes) for use of MTN shortz service and may make changes to any products or services offered on the Service, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Service with respect to products and services may be out of date, and MTN makes no commitment to update the materials on the MTN Shortz website with respect to such products and services.



    • To subscribe to the Service send the keyword “SHORTZ” to short code (700) or go directly to webpage and select the option to subscribe.
    • Once the systems have received the subscription request, it will check that:
      • You have sufficient funds in your main account
      • Deduct the applicable subscription fee
      • Activate your subscription to MTN Shortz service on your phone.
      • Send you a successful purchase notification message.


    S. No. Description Validity Activation code Price
    1 Standard subscription 7Days content only *700*1# N50
    2 Premium subscription 7Days content only *700*1# N100

    The Service contains copyrighted material, including links and compilations of individual data, trademarks, and other proprietary information belonging to MTN and its licensors.

    You acknowledge and agree that all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sound, music, artwork and computer code (collectively referred to as "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of the Content, contained in the Service is duly owned, controlled or licensed to MTN and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. You further acknowledge that the Services may contain information which is designated confidential by MTN and that you shall not disclose such information without MTN’s prior written consent.

    Content in the Service is provided to you for your personal use only. Except as expressly provided in these Terms of Use, no part of the Service and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, device, Web site or other medium for publication or distribution or for any commercial enterprise, without MTN’s express prior written consent. Unless you have agreed otherwise in writing with MTN, nothing in the Terms of Use gives you a right to use any of MTN’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.

    You may use the service purposely made available by MTN for downloading the MTN Shortz application, provided that you:

    1. Do not remove any proprietary notice language in all copies of such documents,
    2. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media
    3. Make no modifications to any such information, and
    4. Do not make any additional representations or warranties relating to such documents.

    There is no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between MTN and any user of the MTN Shortz website

  8. License

    You are granted a limited, personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the Service. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Service as provided by MTN, in the manner permitted by the Terms of Use.

    You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Service or any part thereof, unless this is expressly permitted or required by law.

    Unless MTN has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Service, grant a security interest in or over your rights to use the Service, or otherwise transfer any part of your rights to use the Service.


    You affirm that you are 18 years of age or older, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use. By using the Service, you represent and warrant that you have the right, authority, and capacity to enter and to abide by all of the terms and conditions of this Terms of Use.

  10. Service updates

    The Service which you use may automatically download and install updates from time to time from MTN . These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new modules, additional security features and completely new versions. You agree to receive such updates (and permit MTN to deliver these to you) as part of your use of the Service.


    The Service which you use may automatically download and install updates from time to time from MTN . These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new modules, additional security features and completely new versions. You agree to receive such updates (and permit MTN to deliver these to you) as part of your use of the Service.


    You agree not to alter or modify any part of the Content or the Service. You agree that you will not incorporate any word in your name, Message ID or custom user-inputted information that is defamatory, obscene or profane, or which violates any trademark, service mark, or other proprietary/intellectual property rights of any third party, including, without limitation, that of MTN .

    You agree not to use the Service for any use not specifically authorized in these Terms of Use, including for any commercial purpose. Prohibited commercial uses include any of the following actions taken without MTN’s express approval:

    • Sale and freely giving of access to the Service or Contents;
    • Use of the Service or Contents for the primary purpose of, but not limited to, gaining from advertising, collecting subscriber profile bank, and earning from subscription revenue.

    MTN reserves the right to discontinue any aspect of the Service, at any time. You agree not to use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Service or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Service or Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Service. MTN reserves the right to bar any such activity.

    You agree not to attempt to gain unauthorized access to any portion or feature of the Service, or any other systems or networks connected to the Service or to any MTN server, or to any of the services offered on or through the Service, by hacking, password "mining" or any other legitimate or illegitimate means.

    You agree not to probe, scan or test the vulnerability of the Service or any network connected to the Service, nor breach the security or authentication measures on the Service or any network connected to the Service.

    You may not reverse look-up, trace or seek to trace any information on any other user of or visitor using the Service, or any other customer of MTN, including any MTN account not owned by you, to its source, or exploit the Service or any service or information made available or offered by or through the Service, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Service.

    You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Service or MTN’s systems or networks, or any systems or networks connected to the Site or to MTN’s systems.

    You agree not to use any device or routine to interfere or attempt to interfere with the proper working of the Service or any transaction being conducted on the Service, or with any other person's use of the Service. You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services) and, in such event, MTN has the right to suspend permanently your use of the Service without any liability.

    You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

    You agree not to use the Service or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of MTN or others.


    In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of Content:

    You may access the Content only as permitted under these Terms of Use. You are not entitled to all rights not expressly granted in and to the Content and the Service.

    You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution through the Service for any commercial purposes.

    You agree not to circumvent, disable or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Service or the Content.

    You understand that when using the Service, you will be exposed to User Submissions from a variety of sources, and that MTN is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against MTN with respect thereto, and agree to indemnify and hold MTN, its owners/operators, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Service.

    You should be aware that the Content, including but not limited to advertisements in the Services and sponsored content within the Services may be protected by intellectual property rights which are owned by third party licensors, sponsors or advertisers (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part).


    MTN reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from the Service.


    In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details including setting up an ID and password) as part of the registration process for the Service, or as part of your continued use of the Service. You agree that any registration information you give in respect of the Service will always be accurate, correct and up to date.

    You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify MTN immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred and damages suffered by MTN or any other user of or visitor to the Site due to someone else using your ID, password or account.

    You may not use anyone else's ID, password or account at any time without permission. MTN is not be liable for any loss or damage arising from your failure to comply with these obligations.

    Accordingly, you agree that you will be solely responsible to MTN for all activities that occur under your account. If you become aware of any unauthorized use of your password or of your account, you agree to notify MTN l immediately at

    Although, MTN will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of MTN or its licensors due to such unauthorized use.


    MTN may use your server information, IP address, and browser-type related information only for the general administration of the Service, and may share this information with third parties that MTN has engaged for the purpose of providing or administering the Service.

    Once we obtain your information, it is added to a database used only for the Service. MTN may disclose your information if it is required to do so by law or if MTN in good faith believes that such action is necessary to:

    • Comply with the law or with legal process;
    • Protect and defend our rights and property;
    • Protect against misuse or unauthorized use of our website; or
    • protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be reported to the relevant law enforcement agencies as part of any investigation into your actions).

    MTN collects user-submitted account information such as name, mobile number and email address to identify users and send push notifications related to the use of the Service. MTN also collects user-submitted and smart network-generated profile information such as gender, age, occupation, location, etc.


    Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Service, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Service, the latter terms shall control. MTN’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing in the Service should be construed to alter such agreements.

    Termination by Customer

    If you want to terminate your use of the Service, you may do so by:

    • (a) Notifying MTN at any time in writing, to MTN’s address which is set out at the end of these Terms of Use; and
    • (b) Deactivating the Service by sending the deactivation keyword to MTN (which is STOP to 50016, and may be changed by MTN at any time); or
    • (c) Closing your account for the Service

    Termination by MTN

    MTN may at any time, terminate its legal agreement with you, without need of notice or approval from you if:

    • (a) you have breached any provision of the Terms of Use (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms of Use); or
    • (b) MTN is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
    • (c) the licensor, partner or other third party with whom MTN has entered into various agreements in order to provide you with the Service to you has terminated its relationship with MTN or ceased to offer the Service to you; or
    • (d) The provision of the Service to you by MTN is, in MTN’s opinion, no longer commercially viable.

    Nothing in this section shall affect MTN’s rights regarding provision of Service.
    When these Terms of Use come to an end, all of the legal rights, obligations and liabilities that you and MTN have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation.


    The Service may contain links to other independent third-party Web sites ("Linked Sites"). Such Linked Sites are not under MTN’s control, and MTN is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

    You acknowledge and agree that MTN is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
    You acknowledge and agree that MTN is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

    Accordingly, we encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.


    The Service may be supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Service or other information.

    The manner, mode and extent of advertising on the Service are subject to change without specific notice to you.In consideration for MTN granting you access to and use of the Service, you agree that MTN may place advertising on the Service.

  20. Disclaimers

    MTN does not promise that the service or any content or feature will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an "as-is" and "as-available" basis. All information provided on the site is subject to change without notice.

    MTN cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. MTN disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. MTN disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the service. You assume total responsibility for your use of the service and/or any linked sites. Your sole remedy against MTN for dissatisfaction with the Service or any Content is to stop using the Service and Content. This limitation of relief is a part of the bargain between the parties. You agree that your use of the service shall be at your sole risk.

    The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

    MTN reserves the right to do any of the following, at any time, without notice:

    1. (a) to modify, suspend or terminate operation of or access to the Service, or any portion thereof, for any reason;
    2. (b) to modify or change the Service, or any portion thereof, and any applicable policies or terms; and
    3. (c) to interrupt the operation of the Service, or any portion thereof, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

    In no event shall MTN, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any of the following:

    (I) Errors, mistakes, or inaccuracies in the service or content
    (II) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the service,
    (III) Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,
    (IV) Any interruption or cessation of transmission to or from our website,
    (V) Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party, and/or
    (VI) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the service, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

    You specifically acknowledge that MTN shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.


    MTN may disclose any information we have about you (including your identity) to the relevant law enforcement agencies where lawfully required to do so, in connection with any investigation or complaint regarding your use of the Service, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) MTN's rights or property, or the rights or property of visitors to or users of the Site, including MTN 's customers.

    MTN reserves the right at all times to disclose any information that MTN deems necessary to comply with any applicable law, regulation, legal process or governmental request. MTN also may disclose your information when MTN determines that applicable law requires or permits such disclosure.

    You acknowledge and agree that MTN may preserve any transmittal or communication by you with MTN, and may also disclose such data if required to do so by law or MTN determines that such preservation or disclosure is reasonably necessary to:

    1. Comply with legal process
    2. Enforce these Terms of Use
    3. Respond to claims that any such data violates the rights of others, or
    4. Protect the rights, property or personal safety of MTN its employees, users or visitors of the Service, and the public.

    You agree that MTN may, in its sole discretion and without prior notice, terminate your access to the Service and/or block your future access to the Service if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Service. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to MTN for which monetary damages would be inadequate, and you consent to MTN obtaining any injunctive or equitable relief against you that MTN deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies MTN may have at law or in equity.

    You agree that MTN may, in its sole discretion and without prior notice, terminate your access to the Service, for cause, which includes, but is not limited to:

    1. Requests by law enforcement or other government agencies,
    2. A request by you (self-initiated account deletions),
    3. Discontinuance or material modification of the Service, or
    4. Unexpected technical issues or problems.

    If MTN does take any legal action against you as a result of your violation of these Terms of Use, MTN will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to MTN. You agree that MTN will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.


    MTN reserves the right to modify these Terms of Use at any time and without prior notice to you. Such modified Terms of Use shall be effective when posted at the website.


    Any dispute arising from or connected with the use of the Service shall be governed in accordance with the Laws of the Federal Republic of Nigeria.

    Dispute Resolution:

    1. In the event of a dispute or difference between MTN and the customer in connection with or in relation to this Agreement or its performance, construction or interpretation, the party alleging the dispute shall provide a written notice, giving particulars of the Dispute (the Notice of Dispute) to the other party. The parties each agree to appoint a representative at senior management level and to cause their respective representatives to meet as soon as possible, in an effort to resolve the dispute amicably, in good faith and with absolute fair play.

    All such representatives of the parties shall be referred to as ‘Settlement Nominees’ and the period agreed on for such discussion shall be referred to as “Period of Discussion”.

    1. If the dispute is not resolved by formal negotiation as stated in Clause 2 of this section within 14 business days of the notice of dispute, the dispute shall be referred to mediation. The mediation shall be conducted by CEDR UK accredited mediators and the Lagos Multi Door Court House Model Procedure Rules 2007 shall apply.

    3. If the dispute is still not resolved after fourteen (14) business days of its being referred to mediation as specified in Clause 3 of this section, the parties agree to resort to Arbitration. The Arbitration Tribunal shall consist of one (1) Arbitrator approved by both parties, who shall preside over the arbitral proceedings.

    4. In the event that the parties fail or are unable to agree on an arbitrator, then either party may request the Chairman of the Chartered Institute of Arbitrators, United Kingdom (Nigeria Branch) to appoint such an arbitrator and the said appointment shall be binding on the parties. The proceedings shall be in accordance with the provisions of the Arbitration and Conciliation Act, CAP. A18, Laws of the Federation of Nigeria, 2004 or any amendments or re-enactments thereof.

    5. The Arbitration shall take place in Lagos. The language to be used in the Arbitration proceedings shall be English. The cost of the arbitration shall be borne equally between the parties to such proceedings, provided, however that each party to the Arbitration proceedings shall be responsible for its own attorney’s fees, as well as the cost and expenses of any witness presented by such party, regardless of which party prevails. The parties undertake to keep strictly confidential the contents of the arbitral proceedings.

    6. Parties agree that the Arbitral Award shall be final.


    MTN administers the subscription to the service from its location in Lagos, Nigeria; and may administer and operate the Service from various locations outside the Federal Republic of Nigeria. MTN reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited.

  26. Miscellaneous

    You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Service, in violation of any applicable laws or regulations.

    If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect.

    These Terms of Use constitute the entire agreement between you and MTN with regard to your use of the Service, and any and all other written or oral agreements or understandings previously existing between you and MTN with respect to such use are hereby superseded and cancelled. MTN will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. MTN’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by MTN of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between MTN and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.


    Any feedback you provide at this site shall be deemed to be non-confidential. MTN shall be free to use such information on an unrestricted basis.

    The information contained in this website is subject to change without notice.